SHIPPING & ORDERS
How long does it take to ship out my item after payment?
Estimated Delivery Time
| Delivery Location | Courier | Estimated Time |
|---|---|---|
| Malaysia | Ninja Van | 1–2 working days |
Track Your Order
You can check your order status by logging into your account:
1. Click "Account" at the left side of the page.
2. Click "Orders" at the left side of the page.
Can I Amend My Order?
Due to security reasons, we are unable to make any amendments once your order has been confirmed.
Our warehouse operates swiftly to ensure your parcels are shipped out as quickly as possible—often within hours—so changes cannot be guaranteed in time.
If you have an urgent request, please email us immediately at:
[email protected]
We will try our best to assist, but amendments are not guaranteed.
Warehouse Pickup Orders
For self-collection, please visit our warehouse at:
24 Lorong Batu Jelutong Barat
11600 Jelutong, Penang
Kindly coordinate with us before pickup at: +60 13 538 5308
Questions? Contact us at [email protected]