New Collection Arrived!
Free Delivery for Shipping Above RM180
Limited Time Offer!

PRIVACY POLICY

A comprehensive privacy framework template designed for modern e-commerce platforms. This demonstrates structured data protection policies and transparent user information practices - showcasing professional compliance solutions for TRES.

Last Updated: [Date]

1. Introduction

TRES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tres.my and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account

• Make a purchase

• Subscribe to our newsletter

• Contact our customer support

• Participate in surveys or promotions

This may include: name, email address, phone number, shipping address, billing address, payment information, and other similar contact data.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and location data

• Browser type and version

• Operating system

• Pages visited and time spent on our site

• Referring website addresses

• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to provide personalized experiences. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Processing and fulfilling your orders
Providing customer support and responding to inquiries
Sending administrative information and order updates
Personalizing your shopping experience
Improving our website and services
Sending marketing communications (with your consent)
Preventing fraud and ensuring security
Complying with legal obligations

4. How We Share Your Information

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and website analytics. These providers are contractually obligated to protect your information.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the business assets.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information we hold
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your information in a machine-readable format
Objection: Object to processing of your information for certain purposes
Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided in Section 12.

8. Marketing Communications

With your consent, we may send you marketing emails about new products, special offers, and other updates. You can unsubscribe from these communications at any time by:

• Clicking the unsubscribe link in any marketing email

• Updating your preferences in your account settings

• Contacting us directly

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable data protection laws.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
Email: [email protected]
General Support: [email protected]
Website: tres.my
Address: [Your Business Address]

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this policy and notify you of material changes via email or through a prominent notice on our website. We encourage you to review this Privacy Policy periodically.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.